Nagios 简明教程
Nagios - Case Study
在本节中，让我们浏览两个已成功实施 Nagios 的组织的案例研究。
In this chapter, let us look into case studies of two organizations that have successfully implemented Nagios.
Bitnetix with Nagios
Bitnetix 是 IT 咨询组织，业务范围为网络、数据中心、监控和 IP 语音。通过他们的产品，他们让小型企业看起来像大型企业。他们的解决方案通过增加客户参与度和提高满意度帮助您以更好的方式管理客户关系。他们表示其业务为通信，因此在恰当的时间向客户传达恰当信息对他们而言非常重要。
Bitnetix in an IT consulting organization which is into networking, datacenter, monitoring and Voice over IP. Through their offerings, they make small businesses look big. Their solutions help you in managing customer relationships in a better way by increasing more engagement and improving their satisfaction. They say they are in business of communication, hence communicating right message to their customers at the right time is very important for them.
Bitnetix 与一家从事电子邮件营销的客户合作。他们习惯于监控按需分配的 AWS 服务器，负责向客户发送数千封电子邮件。他们刚开始使用 Nagios 核心，但希望升级到新 Nagios XI，并将其与 chef 集成，且不产生停机时间。在将旧 Nagios 核心上的活动状态配置迁移到 Nagios XI 中的相应检查时遇到了挑战。但他们能够使用 Nagios 为 chef 集成设置 Nagios XI 配置文件。他们设法在不产生停机时间的情况下，将所有客户从 Nagios 核心迁移至 Nagios XI。Nagios XI 还能够与 PagerDuty 集成以便发送即时通知。
Bitnetix was working with a customer who were into Email Marketing. They used to monitor AWS servers which were dynamically allocated and were responsible to deliver thousands of emails to customers. They were using Nagios core earlier but wanted to move to new Nagios XI and integrate with chef with zero downtime. There were challenges in moving live status configuration on Nagios core to appropriate checks in Nagios XI. But with Nagios, they were able to setup Nagios XI configuration file with chef integrated. They were able to move all the customers from Nagios core to Nagios XI with Zero downtime. Nagios XI was also able to integrate with PagerDuty for sending instant notifications.
EverWatch.gobal with Nagios
EverWatch.global 是 IT 管理及咨询组织，可帮助非盈利组织和中小型组织。其总部位于纽约罗切斯特。他们凭借对 Nagios 的使用赢得了多项奖项。
EverWatch.global is an IT management and consulting organization which helps non-profit and small/medium organizations. Its headquarter is based in Rochester, New York. They have won numerous awards for their work with Nagios.
EverWatch.global 与一家电子商务零售客户合作，该客户的年收入达数十亿美元。他们负责让网站始终在线运行，监控购物车和检出功能，在出现毁损时向必要人员发送通知。面临的挑战是其客户的服务器距纽约总部 500 英里。为了在同一平台上监控产品、发布、质量保证和开发活动，配置必须相同，并且对这两块业务区域都适用。
EverWatch.global was working with an ecommerce retail client with a billion-dollar annual revenue. They were responsible to keeping the website up and running at all the time, monitoring cart and checkout functionality, send notifications to necessary staff in case of defamation. The challenge was their client’s servers were located 500 miles from its headquarters in New York. For monitoring production, staging, quality assurance and development on the same platform, the configurations were supposed to be unique and similar for both areas.
在 Nagios 的帮助下，他们针对设备和网络运行中心创建了 ssh 防火墙规则。他们还能够对毁损事件进行检查，并减少了误报。通过在 Nagios 中配置事件处理器，通知的数量急剧下降。Nagios 通过帮助将客户网站的正常运行时间从 85% 逐年提高到 98%，帮助他们取得了巨大的成功。
With the help of Nagios, they were able to create ssh firewall rules for equipment and Network Operations Center. They were also able to perform checks for defamation occurrences and reduced false positives. By configuring event handlers in Nagios, the number of notifications drastically decreased. Nagios helped them by keeping their client’s website uptime to 98% annually from 85% annually, this was a huge success.
“以实际美元价值计算，该公司因此获得了近 125,000,000 美元的额外销售额。”Eric Loyd，首席执行官，EverWatch Global。
“In real dollar terms, the company was able to achieve almost $125,000,000 in additional sales as a result.” Eric Loyd, CEOEverWatch Global.