Mantis 简明教程

Mantis - Report an Issue

一旦项目和类别已定义，用户可以根据不同的类别针对项目报告一个问题，以便跟踪进展。

Once Project and Categories are defined, the user can report an issue against the project under different categories to track down the progress.

以下是报告问题步骤：

Following are the steps to report an issue −

Step 1 - 如果用户有权访问多个项目，首先选择屏幕右上角的项目，问题将在其中报告。

Step 1 − If the user has access to multiple projects, first select the project at the top right corner of the screen, where issues will be reported.

有两种打开报告问题表单的方式：

There are two ways to go on Report Issues form −

Step 2 - 单击项目筛选器旁边顶部显示的 报告问题链接，或单击左侧菜单栏中的报告问题部分。

Step 2 − Click the Report Issue link present at the top beside the project filter OR click the Report Issue section from the left menu bar.

以下屏幕截图显示如何设置项目筛选器和报告问题的可用选项。

The following screenshot shows how to set a project filter and available options for Report Issues.

project filter

Step 3 - 单击报告问题后，它将打开带有必填字段和可选字段的输入问题详细信息页面。

Step 3 − After clicking the Report Issue, it opens the Enter Issue Details page with mandatory and optional fields.

Step 4 - 正确输入所有详细信息。以下为字段：

Step 4 − Enter all the details properly. These are the following fields −

  1. Category − It defines under which area of project it belongs such as development, database, and services so that the concerned team can start looking into it.

  2. Summary − A brief title of the issue that provides high level info about the issue.

  3. Description − The detailed information of the issue. It should contain all relevant details minor to major, so the concerned team member analyzes all the aspects.

除了必填字段，还有有用的可选字段，例如设置严重性、优先级、标签和查看状态。

In addition to the mandatory fields, there are useful optional fields such as set severity, priority, tags and view status.

用户还可以将其分配给特定用户，并上传文件作为附件。

The user can also assign it to a specific user as well as upload a file as an attachment.

Step 5 - 如果用户希望报告一个以上问题，选中报告停留复选框，该复选框将在提交问题后返回到问题报告页面。

Step 5 − If the user wants to report more than one issue, check the Report Stay checkbox, which will return to the report issue page after the submission of an issue.

Step 6 - 现在，单击页面底部的提交问题按钮。

Step 6 − Now, click the Submit Issue button present at the bottom of the page.

以下屏幕截图显示了不同的字段和提交按钮。

The following screenshots display the different fields and the Submit button.

different fields
submit button

Step 7 - 成功创建后，用户导航到查看问题页面，在那里可以看到新报告的问题。

Step 7 − After successful creation, the user navigates to View Issue page, where the new reported issue can be seen.

view issue page