Computer Fundamentals 简明教程

Computer Fundamentals - E-mail Tools

What is email (electronic mail)?

电子邮件(电子邮件)是通过互联网在两个或更多用户之间进行通信的一种方式。电子邮件使个人、商界专业人士和组织能够同时向一个或多个收件人发送消息、邀请、文件和文档;这意味着可以同时向多个用户发送邮件或附件文档的副本。要使用电子邮件,发件人和收件人必须拥有有效的电子邮件 ID,如 vishnus@tutorialspoint.com

E-mail (Electronic mail), is a way of communication between two or more two users over the Internet. An Email facilitates individuals, business professionals and organisations to send messages, invitations, files, and documents to one or more recipients at the same time; it means a copy of a message or attached document in a mail can be sent to multiple users at the same time. To work on email the sender and receiver must have a valid email ID like vishnus@tutorialspoint.com

发件人(发送电子邮件的人)在计划向一个或多个收件人(收到电子邮件的人)发送电子邮件时,通过添加收件人、主题行以及附件(如果需要)来撰写新电子邮件。一旦发送该消息,它将通过不同的服务器在互联网上发送,直到到达收件人的电子邮件地址,收件人可以通过其邮件 ID 访问此信息。

A sender (a person who sends an email) user composes a new email when they plan to send it to one or more recipients (a person who receives an email) by adding them, adding a subject line, and attaching files or documents if required. Once the message is sent, it reaches different servers over the Internet until it reaches a recipient’s email address from where they can access this information via their mail ID.

下图显示了电子邮件收件箱 −

The following image shows the email inbox −

email

在数字时代,电子邮件是最常用的通信形式之一,可以满足从个人通信到商业通信和营销等多种目的。

In the digital age, email is one of the most commonly used forms of communication and serves a range of purposes from personal correspondence to business communications and marketing.

Components of an Email

电子邮件的关键组成部分如下 −

The key components of an Email are as follows −

  1. Sender − A person who sends an email to the receiver for example vishnus@tutorialspoint.com is a sender who is sending an email to kapil.sharma@gmail.com

  2. Receiver − A receiver is a person who receives an email sent by the sender via email for example kapil.sharma@gmail.com is a receiver who is receiving an email sent by vishnus@tutorialspoint.com

  3. Email address − An email address is a unique address to identify the person uniquely on the internet. For example, kapil.sharma@gmail.com is an email address. Once an email address is assigned to a person or group cannot be assigned to another person; it’s like an enrolment number of a student.

  4. Mailer − It’s a program which allows users to read, write, and delete emails. Some popular mailer is Gmail, rediffmail, Outlook, etc.

  5. Mail Server − The mail server is a central system or controller of the entire email system; it holds the entire log history of sending, receiving, and deleting emails and manages mail programs for their respective users.

  6. SMTP − SMTP stands for Simple mail transfer protocol. SMTP is a protocol specially designed for email system; this protocol can be considered as a controller program to manage the entire email system; for example, how email will be sent to the receiver, the computer network to send mail, the internet network connection, and receivers email inbox to receive email messages over the Internet.

How does email work?

电子邮件是一种通过互联网在两个以上的用户之间进行通信的方法。以下几点简化了它如何工作的概述 -

Email is a method of communication between more than one user over the internet. The following points simplifies the overview of how it works −

  1. Creating an Email − You compose a new email using an email client, such as Gmail, Outlook, or Yahoo Mail. Below mentioned image describes it.

email one
  1. Sending the Email − Mention the recipient’s name write the message in the body section and then click on the send button. When you hit the "send" button, your email client communicates with an outgoing mail server (SMTP server).

email two
  1. Retrieving or accessing the Email − The recipient login using their valid email ID (such as Gmail or Outlook) and checks their inbox. When they do this, the email is retrieved by their email client connecting to their incoming mail server (POP3 or IMAP server).

  2. Viewing the Email − The recipient can then view the email in their inbox read it and take necessary actions such as replying or forwarding.

  3. Replying and Forwarding − The process is repeated if the receiver decides to reply or forward the email. They use their email ID to log in, enter the recipient’s email address, and draft their message in reply and send the mail. After that, this email follows the previously outlined process.

  4. Storage and Deletion − Emails can be kept on the email servers of the sender and the recipient. Emails can be deleted by users from their inbox, perhaps moving them to a "deleted items" or "trash" folder. These deleted emails might eventually be deleted forever from the email server’s database.

Anatomy of an Email / Structure of an Email

电子邮件是一种复杂而强大的工具。人们使用电子邮件的原因有很多,从发送个人信息、营销信息和正式信件到共享大型文件和文档。电子邮件在它多年来的工作方式上已经发生了很大变化,但电子邮件的基本格式仍然相同。一封电子邮件通常有四个主要部分 -

Emails are complicated and powerful tools. People use emails for different reasons, from sending personal messages, marketing messages, and official correspondence to sharing large files and documents. Email has changed a lot in how it works over the years, but the basic format of an email remains the same. There are usually four main parts to an email −

  1. Headers − When you open an email, it’s the first thing that we see. A header includes the sender’s name and address, the recipient’s email address, the subject line as well as the date and time when the message was sent.

  2. Subject Line − One of the most important parts of an email is the subject line, which tells the recipient what the email is all about. The subject line should be clear and to the point, giving the recipient an idea of what they’re going to find in that email.

  3. Salutation − Salutation shows how senders address their recipients formally or casually. The best email salutation may include Hi (first name), Hello (name), Dear (name), Greetings, and Good morning/afternoon/evening.

  4. Body − The primary content of the mail is included in the body section of an email. This is the section where the senders include the actual text of the message, as well as any attachments or links.

  5. Signature − The signature is the last section of the email. It usually contains the sender’s name, designation, organisation name, and contact information. It’s a great way to ensure that your recipients can easily get in touch with you if they have to.

Importance of Email Communication

出于以下几个原因,电子邮件仍然是个人的和专业的交流基础 -

Email remains a cornerstone of communication in both personal and professional realms for several reasons −

  1. Accessibility − It can be accessed 24 by 7; with the proliferation of smartphones and internet access, email can be accessed from anywhere and anytime.

  2. Record-keeping − Emails provide a written record of communications, which facilitates fast access to previous conversations, agreements, or documents. This is very helpful for personal, business, and legal documentation.

  3. Formality and professionalism − Email is a formal and appropriate mode of communication. It organizes communication with salutations, signatures, and formatting.

  4. File sharing and collaboration − Email is used to share data, images, and more. It encourages teamwork by sharing information and getting feedback.

  5. Marketing and outreach − Email marketing still helps firms reach their intended audience. It provides target audience, personalized communication, and campaign performance tracking.

  6. Cost-effective system − Email is much cheaper than other forms of communication. It reduces paper usage, postage costs, and the need for physical infrastructure.

  7. Privacy and security − Modern email system secures confidential information with encryption and other security features. Email also allows senders to manage who can access data/information using privacy settings.

总体而言,电子邮件在交流中继续发挥着至关重要的作用,在各种情况下提供了便捷性、可靠性和多功能性。

Overall, email continues to play a vital role in communication, offering convenience, reliability, and versatility across various contexts.

Email Etiquette

电子邮件礼仪包含管理电子邮件人际交流的社会规范。这些建议可能会根据行业、公司甚至代际而略有变化。电子邮件礼仪的基本原则就是清晰而尊重地进行沟通。一些常见的电子邮件礼仪包括 −

Email etiquette encompasses the social norms that govern interpersonal communication via email. These suggestions may exhibit slight changes depending on the industry, company, and even generation. The fundamental principle of email etiquette is to communicate clearly and respectfully. Some common Email etiquette includes −

  1. Professional Tone − To build and maintain professional relationships, professionalism or professional tone in email communications is of paramount importance. You can ensure professionalism and respect in your email messages by complying with Clear and Concise Subject Lines, Formal Greetings, Polite Language, Clear and Organized Structure, Clarity and Precision, Proofreading, proper Closing, Attachments and Formatting and Follow-Up.

  2. Grammar and Spelling − A sender should pay attention to grammar and spelling during the drafting of emails, it ensures that your messages are professional, clear, and effective. To ensure professional and clear communication; Grammar and Spelling include proofread before sending, using spell check, being mindful of punctuation, avoiding text speaking, using complete sentences, watching your tone and seeking feedback if necessary.

  3. Response Time − Prompt email response is typically regarded as a mark of professionalism and good manners in professional manners. Unless the email demands immediate attention or the sender has given an alternative deadline, try to respond to emails within 24 to 48 hours. It’s polite to send a quick acknowledgement to the sender and let them know you’ve received their email and will be responding in more detail shortly if you need more time to respond completely. Keeping communication lines open and exhibiting consistency in how you respond timely helps to maintain positive relationships.